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Frequently Asked Questions

Questions? Find answers to the most frequently asked questions below.

I placed an order. How do I get my tickets?

After purchasing tickets, you will be shown a link to download your ticket(s). You will also be emailed a receipt that contains a download link for each ticket purchased.

Each ticket contains a unique barcode that will be scanned in upon arrival.

Tickets can be scanned in by showing the PDF on your phone, but we recommend printing your ticket(s) to ensure readability by our scanners.

When does the Niagara Room New Year's Eve party start? What entrance do I use?

Doors open at 9pm on New Year’s Eve – December 31st, 2019.

The Niagara Room NYE party will use the Delaware Ave entrance of Statler City.

107 Delaware Ave. Buffalo, NY 14202

How much do tickets cost?

Early bird tickets are $60. The ticket price will be increased closer to the event, so we recommend getting your tickets early to ensure the best price!

This event has sold out for the last 8 years in a row, and WILL sell out again. Don’t wait. Get your tickets now!

Is there an open bar? If so, how long does it last? When does open bar start/end?

Yes, there will be 3 hours of open bar lasting from 10pm – 1am. There will be cash bars available from 9pm-10pm and 1am-2am.

Are there age restrictions?

Absolutely. Access to the event is restricted to persons ages 21+ only, no exceptions. Proper ID will be required for entry.

Is there a dress code?

What would you wear to the party of the year? Dress to impress! Black tie is optional. No sneakers, T-shirts, baggy jeans, etc.. You will feel completely at home in your finest look.

Where can I park?

Free parking for guests will be available at the nearby Turner Ramp

Is Ice Ball access included?

Access to the Statler City Ice Ball not included with Niagara Room ticket.
Ice Ball tickets sold separately, here.

I Don't See An Answer To My Question. How Can I Contact You?

Please email us at with any questions or concerns you may have.